Most of the tribal casinos we’ve contacted run similar to casinos in Nevada and New Jersey in terms of recruitment. They have joblines, updated weekly,
listing current openings, and they maintain human resources or personnel departments. Many casinos, while still small compared to traditional casinos off reservation lands, do employ several hundred people. They look for the same qualities in their employees as other casinos would—people who demonstrate good customer service skills, work well with the public, and have technical skills, such as the ability to deal one or two games. For more information on getting hired at a casino, Indian gaming or otherwise, be sure to read over the section Hiring for Casinos.
One rather interesting twist with Indian gaming facilities has to do with employee age. Several we contacted had provisions allowing anyone 18 or older to work on the casino floor. This is good news for young aspiring dealers and casino support staff under the age of 21, who would be ineligible at the casinos in Nevada and Atlantic City.
DEVELOPING YOUR QUALIFICATIONS FOR A CASINO INDUSTRY JOB
Professional gaming attracts a variety of people. Many get jobs working in casinos without any experience, yet all come with common qualities that make
them effective employees. According to the hiring directors we’ve talked with, applicants need outgoing, friendly personalities and a take-charge attitude as a first requirement for hiring consideration. A personnel manager at a downtown Las Vegas casino had this to say about her company’s policy:
We hire people with all kinds of previous employment experience. The important thing is for the applicants to have proven skills that will make them an asset for our company. We are looking for friendly, well-groomed people who are dependable and can handle …